Jira

Jira is where a lot of your product and engineering work happens, but it’s not always clear how specific issues tie back to real customer needs. Noded helps bridge that gap by tracking the Jira issues that matter to your accounts and surfacing the context around them.

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Jira can show you every issue in a project, but it can’t tell you which ones impact a renewal, which ones were raised by key stakeholders, or how they relate to discussions in your notes. Noded brings those pieces together so you always understand the “why” behind each issue.

Once connected, Noded automatically ingests any Jira Issue whenever you paste or reference its URL. Each issue is linked to the relevant accounts and contacts you’ve tagged in Noded, keeping customer context right alongside your engineering work.

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Here’s what you can do:

• Paste Jira Issue links into Noded for automatic tracking.
• See updates to issues directly inside Noded, alongside the notes, conversations, and commitments tied to those accounts.
• Understand which issues matter - and why - without hunting through tools.

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Every issue stays connected to its related accounts and people in Noded, so you always have a clear view of what’s happening and what needs attention.

Any user can connect their Jira account from the Apps section in Noded.

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To add/connect your Jira account to Noded:

1. Under the Jira app in Noded, click on the "Connect" button.
2. When prompted, authorize Noded to connect to your Jira account by clicking the "Allow" button.
3. Done! You should see your email in green under the Jira app, and the button that previously had "Connect" will now display "Settings".

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To check the status of your Jira connection:

1. Under the Jira app in Noded, click on the "Settings" button.
2. If the Jira connection is functioning as expected, you should see the status as "WAITING".
3. If the Jira connection is not functioning as expected, you will see the status as "FAILED". In the case of a failed connection, we recommend clicking on the refresh icon beside the word "FAILED", which will prompt you to re-authorize and reset the connection with Jira.
4. If you wish to disable your Jira connection temporarily, you can toggle the switch beside the connection to off.

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To remove your Jira connection:

1. Under the Jira app in Noded, click on the "Settings" button.
2. Click on the red button showing a broken link to "Disconnect this application from your account".
3. Once disconnected, Noded will no longer bring your Jira events into Noded.

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To delete your Jira records:

1. Click on the "Everything" section in Noded and change the filter from "Everything" to “Records”.
2. Open each event one-by-one clicking the Delete button to remove it.

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If you would like all of your Jira records from Noded, please contact us at hello@getnoded.ai and we will have them promptly removed (often in less than an hour or two).