Success in the wild

Stories of CSMs.

Real people, real accounts, real craft — success stories from the wild.

Dipti Sharma of Oracle, Boomi, and Netsuite

Building Customer Success from a Technical Foundation

Oracle, Boomi, and NetsuiteRead the story →

Jourdan Elam of Shippo

Mini-CEO. Strategic Account Architect. Advocate for Customers, and for Clarity.

ShippoRead the story →

Kimberly “KG” Gress of Energage, C2O Advisors

Turning Data, Grit, and Game Night Energy into Customer Success

Energage, C2O AdvisorsRead the story →

Lauren and Natalie at LogicMonitor

How Lauren and Natalie at LogicMonitor Set the Standard for CS.

LogicMonitorRead the story →